Privacy policy
Last updated: November 14, 2025
Mario Teo Teddy manages this store and website, including the data, content, features, tools, products, and services (hereinafter, the “Services”), with the goal of providing you with a secure and personalized shopping experience.
This Privacy Policy describes how we collect, use, and protect your personal information when you visit, use, or make purchases through our Services. By using our Services, you agree to the terms of this Privacy Policy.
1. Personal Information We Collect
When we say “personal information,” we mean any data that directly or indirectly identifies you. It does not include anonymous or de-identified information. We may collect:
Contact information: name, address, email address, phone number, shipping and billing address.
Financial information: payment and transaction information (credit/debit card, payment confirmation).
Account information: username, password, preferences, and settings.
Information about purchases and use of the Services: items viewed, added to cart, orders placed, returns, or exchanges.
Communications with us: emails, complaints, or inquiries.
Device and browsing data: IP address, browser, device type, and usage patterns.
2. How we collect information
We collect information in several ways:
Directly from you: when you make a purchase, create an account, or contact us.
Automatically: through cookies, website activity logs, and analytics tools.
From third parties: service providers, business partners, or Shopify integrations.
3. How we use your information
We may use your personal information to:
Provide and improve the Services: process payments, manage orders, arrange shipping, facilitate returns, and offer personalized recommendations.
Marketing and promotions: send marketing communications, personalized advertising, and offers.
Security and fraud prevention: authenticate accounts, protect payments, and detect suspicious activity.
Customer service: responding to inquiries, managing issues, and maintaining the business relationship.
Complying with legal obligations: responding to legal requests or enforcing our terms and conditions.
4. Disclosure of information to third parties
We may share your personal information in the following cases:
With Shopify and service providers who operate on our behalf (payment processing, shipping, storage, analytics).
With business and marketing partners for advertising or personalized promotions.
When legally required or to protect rights, property, or safety.
In the event of mergers, acquisitions, or the sale of company assets.
Relationship with Shopify
Our Services are hosted on the Shopify platform. As part of providing these Services, Shopify collects and processes personal information related to your access to and use of the Services. This information is necessary to offer and improve our functionalities and to ensure the proper operation of our store.
To provide and optimize the Services, the data you submit through our store may be transmitted to and shared with Shopify and third parties that may be located in countries different from your own.
Additionally, we use certain advanced Shopify features designed to protect, develop, and improve our business. These features may rely on data obtained from your interactions with our store, other merchants, and the Shopify platform itself. To offer these advanced functionalities, Shopify may use personal information collected about these interactions.
In these cases, Shopify acts as the data controller for the personal information used for these purposes, including responding to any requests you may submit to exercise your rights over your data.
For more information about how Shopify uses your personal information and the rights you may have, also Depending on your place of residence, you may exercise certain rights regarding your personal information through the Shopify Consumer Privacy Policy:
🔗 https://www.shopify.com/legal/privacy
Note: Shopify may process information in countries outside the EEA or the UK. For more information about its policy, please see: Shopify Privacy Policy.
5. Protection of minors
Our Services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and you are aware that a child has provided us with personal information, please contact us to request its deletion.
6. Data Security and Retention
We implement reasonable technical and organizational measures to protect your information. No system is 100% secure; we recommend that you do not send sensitive information through unsecured channels.
We retain your information for as long as necessary to provide services, comply with legal obligations, or resolve disputes.
7. Your Rights
Depending on your place of residence, you may exercise rights regarding your data:
Access to the information we hold.
Rectification of inaccurate data.
Erasure of your personal data.
Data portability to another provider.
Objection to or restriction of data processing.
Withdrawal of consent where applicable.
You can exercise these rights by contacting us at info@marioteoteddy.com You will not be discriminated against for exercising your rights, and we may need to verify your identity before processing your request.
8. Links to Third Parties
Our Services may contain links to third-party websites. We are not responsible for their privacy practices. Always review privacy policies before providing personal information.
9. International Transfers
We may store and process data outside of your country of residence. In such cases, we use legal mechanisms such as standard contractual clauses to ensure an adequate level of protection for your data.
10. Policy Changes
We reserve the right to update this policy. We will post the updated version on our website and, when necessary, notify our users of any changes.
11. Contact
For privacy inquiries or to exercise your rights
Contact:
📧 info@marioteoteddy.com
📞 651181061
Mario Teo Teddy is responsible for processing your personal data in accordance with applicable data protection legislation.
